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CRM 2015 IFD Adding a New Organization Additional Steps

Error when attempting to login to a New Organisation in CRM 2015 IFD

When attempting to login to a newly configured Organisation you may receive an error looking like this.

Screenshot 2015 03 28 18 43 05  

             An error occurred
An error occurred. Contact your administrator for more information.


  • Activity ID: 00000000-0000-0000-1400-0080010000ff
  • Error time: Sat, 28 Mar 2015 07:37:45 GMT


The Cause

Because IFD (Internet Facing Deployment) uses the AD FS Authentication it requires an additional step after using the CRM Deployment Manager to setup a new Organisation to then register at login with the AD FS setup.

Basically it is saying that you have set up the org, but not gin figured the authentication login settings in AD FS.


The Fix

1. Open AD FS Mananagement

Screenshot 2015 03 28 18 46 58  

2. Click on AD FS / Trust Relationships / Relying Party Trusts and local your CRM IFD Relying Party Trust associated with the IFD Authentication.

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3. Highlight it, and select Update Federation Metadata

  Screenshot 2015 03 28 18 50 30

4. Update

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And you are done!

You should now be able to login to the CRM server without getting the error message, and with no need to reset IIS or any other services.





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