August 2014

How to Disable the CRM 2013 Welcome Screen Popup

CRM 2013 has an annoying CRM 2013 Welcome Popup (First Things First) Not exactly sure why they did not predict the need to turn of this popup Organisation by organisation, however the solution is to just turn it off for good. The Solution On the CRM server, run “Regedit.exe” as an administrator. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRMAdd  and right click to new 32 Bit DWord   Name the new Dword: DisableNavTour Set the Data Value to 1 Restart IIS That’s it, your CRM server should never show the Popup again.

adfs/services/trust/mex Returns 503 on CRM 2013 Windows 2012 IFD – MEX EndPoint Fix

When browsing to your CRM server: /adfs/services/trust/mex  you receive an 503 Error. In our case this was to “https://sts1.iwebscrm.com/adfs/services/trust/mex” and we received the 503 Error. This became evident as we were testing the importing and upgrading of custom JS scripts from CRM 4.0 and CRM 2011 to use the new SDK in CRM 2013 (also applicable to CRM 2015). When we used fiddler to look at why the test environment failed we noticed a call to the ADFS mex endpoint. Looking at the ADFS Logs for the server will show a 102 Error: There was an error in enabling endpoints of Federation Service. Fix configuration errors using PowerShell cmdlets and restart the Federation Service. Additional Data Exception details: System.ServiceModel.AddressAlreadyInUseException: There is already a listener on IP endpoint 0.0.0.0:808. This could happen if there is another application already listening on this endpoint or if you have multiple service endpoints in your… Read More »adfs/services/trust/mex Returns 503 on CRM 2013 Windows 2012 IFD – MEX EndPoint Fix

CRM 2013 Warning Data encryption will be active after the install or upgrade.

When importing a database from CRM 2011 to CRM 2013, you may receive an error: Data encryption will be active after the install or upgrade. We strongly recommend that you copy the organization encryption key and store it in a safe place. For more information, see http://go.microsoft.com/fwlink/?LinkId=316366. Understanding This Microsoft Dynamics CRM 2013 uses standard SQL Server cell level encryption for a set of default entity attributes that contain sensitive information, such as user names and email passwords for Server-Side Sync and authentication tokens for Yammer integration capabilities.  This feature can help organizations meet FIPS 140-2 compliance by ensuring that the data is encrypted “at rest” so that local database admins cannot read the data in the database tables directly.  For Microsoft Dynamics CRM Online, all new and upgraded organizations use data encryption.  For on-premise versions of Microsoft Dynamics CRM 2013, users who have the system administrator security role (and in the… Read More »CRM 2013 Warning Data encryption will be active after the install or upgrade.

CRM 2011 to 2013 "Database cannot be started in this edition of SQL Server" error when restoring a Microsoft Dynamics CRM database.

When restoring a database that is a backup of a CRM 2011 database and you are restoring it to a CRM 2013 server running SQL 2012 but not Enterprise, you may receive an error:  “Database cannot be started in this edition of SQL Server” error when restoring a Microsoft Dynamics CRM database. This error only happens when the original SQL instance was running an enterprise version and the destination server is not. The Cause When Microsoft Dynamics CRM 2011 is installed using a Microsoft SQL Server Enterprise edition, a partition is created for the auditing functionality of Dynamics CRM 2011. The AuditBase table uses partitioning which is only available for Microsoft SQL Server Enterprise. The Solution Use the following Steps and Script to remove the partitioning. The following script recreates all the indexes on the Primary partition and then drops the partition.Be sure to have a database backup of the… Read More »CRM 2011 to 2013 "Database cannot be started in this edition of SQL Server" error when restoring a Microsoft Dynamics CRM database.

Editing (Without Word) and Deleting Content

You’ve got this website and you want to change some of your wording because it just doesn’t feel right, it’s only a quick change and you’re not on your computer so you don’t have Word. Not a problem! Step 1, log in to your website using the login link in the top right. Now the magic can happen. Go to the section of the page you’re not happy with, put your mouse over it and a border will appear around it, in the bottom left of this newly bordered box you’ll see those 2 wonderful words “Edit Content”, click them. A new page will load displaying your content, go in and change whatever wording you’d like then scroll down a little and click Save. Undoing Changes Crisis! You’ve accidentally rid of something you really needed and you can’t remember what it was! Crisis averted. Go back into “Edit Content” scroll all… Read More »Editing (Without Word) and Deleting Content

Editing Websites With Word 365

It is time! Your website is up and running, but you’ve got some information burning away that needs to go on the website. Step 1: Log in to the website (top right hand corner of the site). Now you’re logged in, you’ll see a bit black bar at the top of the screen, we need to edit the page, so click on “Edit Page” to the top right hand side of the page. Then in the menu that opens, click “Edit this Page”. Next, in the top right of the area you want to edit you’ll see 3 icons, hover over the pencil to show a menu. Click “Edit in Word” (To see how to do it without Microsoft Word check out our post on “Editing (Without Word) and Deleting Content”). If this is your first time, something strange will happen, a box will open and tell you that you… Read More »Editing Websites With Word 365

Office 365 Website for Business

Small Business Website that Integrates with Office 365 Today we are please at announce the launch of the Microsoft Office 365 Website for business site. This website is aimed to help small business (and large) get ready access to web technologies that are designed to work directly with the Microsoft Office 365 suite of products. With the Office 365 Website product, you will receive a website ready to promote your small business, but still be able to interact with the website users, and data directly from your Office 365 tools. Some of the Stand out Office 365 Website integrations: Using Outlook to link to the website registered users. Using Outlook to track the social activity of users on the site Using MS Word to edit content of the site Linking Outlook Contacts to your Bulk Email marketing Creating a Website using Office 365  Creating a Website Using Office 365 has… Read More »Office 365 Website for Business

CRM 2013 Reporting is not enabled Message in CRM Deployment Manager

You Receive the Message “Reporting is not enabled” And as the name suggests, this is because you have not installed the CRM Reporting feature. To Install the CRM 2013 Reporting Extension Add the SQL Server Data Tools option to the SQL 2012 server. Add features Select SQL Server Data Tools Next Next Install Etc till you are all done. Install the CRM Report Authoring Extensions D:\BIDSExtensions\i386\Setup\BIDSExtensions.exe Following the standard setup process, then.. Install the Reporting Extensions D:\Server\amd64\SrsDataConnector\SetupSrsDataConnector.exe That’s it. You now will have the message from the Deployment Manager removed, and the necessary reporting Extensions installed.

CRM 2013 splash screen crash on Setup DVD / ISO

CRM 2013 splash screen crash on Setup DVD / ISO After so many years, with the Splash screen crash of CRM 2011, the boys at Microsoft have not bothered to fix that problem. You start the screen Then before long you see this. Search around the net, and you find a bunch of old data relating to CRM 2011 and the same problem. Some suggestions are to uninstall various version of IE (The worlds Words Browser) or other similar crap. Not really much help when you are on a Windows 2012 R2 server with the newest release of CRM install ISO. Note: This is the sort of stuff I hope the new CEO will fix one day! Other Solutions incorrectly reference the files to install from. The Solution These are the correct locations for CRM 2013: Install Microsoft Dynamics CRM Server[Drive]:\Server\amd64\SetupServer.exe Install Microsoft Dynamics CRM Report Authoring Extension[Drive]:\BIDSExtensions\i386\SetupBIGSExtensions.exe Install Microsoft… Read More »CRM 2013 splash screen crash on Setup DVD / ISO

The trust relationship between this workstation and the primary domain failed Windows 2012 R2 Hyper-V snapshot

The trust relationship between this workstation and the primary domain failed Windows 2012 R2 Hyper-V ‘ After working with Hyper-V and Snap shots, you may find that a previously working domain member machine gets this error message. This is because the Domain Controller will automatically update passwords of Machine Accounts every 30 days, and a restored snapshot may not match the new pass. The solution On the effected client machine open PowerShell Run the following command “Reset-ComputerMachinePassword” or specify the credentials switch if the account your running PowerShell with doesn’t have the correct AD perms for the CMDlet “Reset-ComputerMachinePassword –credential Domain\Adaccount” (You will be prompted for the domain password). After running this give the client machine a restart After Reboot, the server will function correctly.

CRM 2013 IFD An error occurred An error occurred. Contact your administrator for more information.

CRM 2013 IFD An error occurred An error occurred. Contact your administrator for more information.  When trying to setup up IFD with CRM 2013, we kept getting the error: An error occurred. Contact your administrator for more information.           Activity ID: 00000000-0000-0000-0300-0080030000ed Relying party: CRM IFD Relying Party Error time: Sat, 02 Aug 2014 08:32:56 GMT   Little or no additional information in the Event Log: We had attempted to setup IFD with ADFS 3.0 and at the time there was very little additional information available for this setup. The MSDN blog that we followed was good, but for ADFS 2.1. The Solution. ADFS 3.0 Extra Steps To say these steps are “fucking important” is to under estimate the value I place in the 2 weeks it took me to resolve the ADFS 3.0.  Enable Forms Authentication AD FS in Windows Server 2012 R2, forms authentication… Read More »CRM 2013 IFD An error occurred An error occurred. Contact your administrator for more information.

CRM 2013 IFD Setup with ADFS 3.0 on Windows 2012 R2 Hosted Setup

We already have a popular post for the configuration of IFD setup with CRM 2011, and recently we updated this blog to support CRM 2015 here:  http://www.interactivewebs.com/blog/index.php/crm/how-to-set-up-crm-2015-ifd-on-windows-2012-and-adfs-3-0/ Many of you may find that better for setting up CRM 2013 than this blog, as the data is mostly exactly the same as this blog, but some of the order of things is better described. Upgrading from CRM 2011 to CRM 2013 and need help? InteractiveWebs offer professional Microsoft CRM Upgrade Services and Support. The Existing Setup Because this is a test environment, we are running the server on a Hyper V server. A single VM machine, that is running a fully patched version of: Windows 2012 R2 SP2 64 Bit – (MSDN File: en_windows_server_2012_r2_x64_dvd_2707946)  SQL 2012 R2 64 Bit – (MSDN File: en_sql_server_2012_standard_edition_with_service_pack_2_x64_dvd_4351706) Microsoft CRM 2013 64 Bit – (MSDN File: en_microsoft_dynamics_crm_server_2013_sp1_x86_and_x64_4330464) How to Install CRM 2013 We pretty much followed a combination of these… Read More »CRM 2013 IFD Setup with ADFS 3.0 on Windows 2012 R2 Hosted Setup