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WHMCS Admin Login – Please complete the captcha and try again – Safari

When trying to login to WHMCS admin, you receive an error “Please complete the captcha and try again.” In our experience this occurred with Safari on a Mac, and after a recent update. On other browsers, this was not an issue at the time of writing this article. Our WHMCS system has Invisible reCAPTCHA enabled The Solution It appears that a recent update in May 2023 has enabled a feature that “Hide IP address from trackers” This is the feature that when enabled made the reCAPTCHA fail consistently on the admin login. Turn this feature off and the problem goes away. Hope this helps others.

WordPress Geo Redirection using Cloudflare

WordPress Geo Location Redirection fast SEO friendly So the problem for us started out as this. We have a WordPress website that has content that is location specific. This content has been setup in WordPress using Elementor with essentially a duplication of the core site pages like contact-us, about-us, homepage, services, etc that had specific content if someone was in Europe vs Australia. So for example, the home page has images related to either Australia or UK . How this was created Kind of a different story than the context of this post, but within Elementor Header we have created 4 headings. These headings use the flags with set links in them to allow someone to redirect to a URL that will show UK content or not. Each of the 4 headers have one of two menus, either a UK menu with links to all the UK content specific pages,… Read More »WordPress Geo Redirection using Cloudflare

Magento File Size Keeps Growing

by InteractiveWebs Team
Cpanel, WHM

Running Magento 2 Files Growing You find that the file size keeps growing and that your web server is taking up GB of data. Magento keeps creating reports that can take up a lot of data. This can be a problem as web host for backup management and file system management. If you do not need the reports, it is safe to delete them from: /var/report https://magento.stackexchange.com/questions/58166/cleaning-up-magento-installation-which-files-folders-can-be-deleted

cPanel AutoSSL certificate expiry on Date – Cloudflare Enabled domain

CPanel AutoSSL Did Not Renew on a Domain with Cloudflare configured You may receive some warning in an email from your cPanel with error that look something like this after you have enabled and and moved your DNS servers over to Cloudflare. This occurs after enabling the option in Cloudflare to always use HTTPS. Errors in this case in cPanel reported: DNS DCV: No local authority: “domain.com.au”; HTTP DCV: “cPanel (powered by Sectigo)” forbids DCV HTTP redirections. The Fix It is likely that you have enabled the feature in Cloudflare to “Always Use HTTPS” (which you would think is safe) but in this case it will cause this error. It needs to be disabled for a simple fix. In Cloudflare after logging in and selecting the domain in question, open up the SSL/TSL Menu and select Edge Certificates. Then select “Always Use HTTPS” to Off. Then return to… Read More »cPanel AutoSSL certificate expiry on Date – Cloudflare Enabled domain

Reduce Exchange 2016 Mailbox Database White Space

Reduce Exchange 2016 Mailbox Database size using Eseutil. In this post I will walk through the steps of reducing the Exchange Mailbox Database size, However the method of reducing the Mailbox Database size varies from different administrators. If you can afford to have downtime on a Mailbox Database then these steps would work for you. Some Exchange Administrators and in most cases myself ,will simply just create another new Mailbox Database and Move Mailboxes from one Database to another and then delete the old one. For the purpose of this post , I will be using a build in tool from Microsoft called Eseutil. Eseutil is a command line utility that works with Extensible Storage Engine (ESE), database (.edb) files, streaming (.stm) files, and log (.log) files associated with an Information Store, in a given Storage Group. The tool can be run on one database at a time from… Read More »Reduce Exchange 2016 Mailbox Database White Space

iPhone Add Email Account Exchange asks to sign in to Office 365

by David Finley
Apple Mac, DNN, E-mail Tips, Exchange Server, iOS, iPad, iPhone

Office 365 sign in prompt when setting up Exchange email account on iPad, iPhone or Mac Mail The issue arrives when you are attempting to configure a new exchange account that is not hosted on office 365 but you keep getting a prompt to sign into office 365 mail account when you attempt to add a new account for a domain. The can be very confusing as if you have host your own services, or have a host that knows what they are doing, you can have an exchange email account that is not part of office 356 but yet you will see the prompt for sign into office 365 when attempting to set up the account on apple devices. It could well be that it also prompts with non apple devices, we did not bother to test. The issue likely arises from the situation where office 365 services were… Read More »iPhone Add Email Account Exchange asks to sign in to Office 365

WHM Cpanel Other Usage‡ folder large in size – Solution

Solution to WHM Cpanel Other Usage‡ folder large in size If you are an WHM / Cpanel Admin and receive a waring that looks something like this : The backup process on “your.server” failed. The backup failed to complete for the following reason: Available disk space (17 percent) is too low. Backups will not run. Start Time:Saturday, August 7, 2021 at 4:00:02 PM UTCEnd Time:Saturday, August 7, 2021 at 4:00:03 PM UTCRun Time:1 secondThis notice is the result of a request from “cPanel Backup System”.The system generated this notice on Saturday, August 7, 2021 at 4:00:03 PM UTC.“Backup Failed To Finish” notifications are currently configured to have an importance of “High”. You can change the importance or disable this type of notification in WHM’s Contact Manager at: This is a warning that the disk space is too low, and you may be experiencing an open session problem with one of… Read More »WHM Cpanel Other Usage‡ folder large in size – Solution

WHM Nginx Manager Enabled Gives 413 Request Entity Too Large Error and Solution

by David Finley
Cpanel, WHM, WordPress

With Nginx Manager Enabled in WHM Cpanel you receive a 413 Error when uploading to WordPress (or other sites) Recently WHM / Cpanel enabled an option for Nginx Manager With this option enabled in Cpanel you may receive a 413 Error when uploading large files like plugins to your WordPress Site. Not it’s worth mentioning that there are potentially a couple of places that the size upload limit is set. This error relates specifically to the Nginx Manager options for caching in WHM and Cpanel that was added as an option in 2021. There are also options in the MultiPHP INI Editor to se the upload_max_filesize that we are presuming you have already set in your WHM configuration panel. So assuming that you have previously set these limits and have had no trouble uploading things like large plugins for WordPress or images etc, then you will likely find that… Read More »WHM Nginx Manager Enabled Gives 413 Request Entity Too Large Error and Solution

Mornington Peninsula Pest Control

First Choice Pest & Termite Control Melbourne & Mornington Peninsula Mornington Peninsula Pest Control website launched, and we are pleased to have been able to assist First Choice Pests with their new website. First Choice Pests has recently established their new website hosting on our high performance WordPress hosting service. Included in this service is all the usual benefits of website hosting in Australia with InteractiveWebs. Email, Domain Hosting WordPress Website Hosting Backup and SEO services. First Choices Pest has announced a range of Pest Control Services in Mornington Peninsula. If you would like to know more, please visit the website and use the Contact Us Pest Services form to make an enquiry about the services on offer.

SmarterMail Email Setup on iPhone (Exchange) – Interactivewebs

Setting up an iPhone for SmarterMail InteractiveWebs EmailThere are multiple ways you can connect to your InteractiveWebs email account. These methods include, POP3, IMAP, or EXCHANGE. This method covers the Exchange connection method. What you will need: Your Email address: example@email.com (not that the email address is also your user name) Your Email Account Password In this example we are using iOS 14, and roverx.com.au as the domain with “servcie” being the email address. Note too that we have “Dark Mode” enabled for a black background look. Yours may look a little different. Open you iPhone and Select the Settings Icon Navigate to Mail Select Accounts Select Add Account We are going to set this up as an EXCHANGE account. To do this we need to select “Microsoft Exchange” from the Add Account List. Enter Your Email Address and a Description of your choice. This Description will… Read More »SmarterMail Email Setup on iPhone (Exchange) – Interactivewebs

Website Auditor Reports Empty Title Tag

by David Finley
SEO

Website Auditor Reports Empty Title Tag wp-content/uploads/fbrfg/site.webmanifest on a WordPress Site Do you notice in the website order application that reports empty title tags on a page that ends in sight.manifest. When you browse to the page in question you’ll find the code looks something like this on the page that loads. {“name”: “”,“short_name”: “”,“icons”: [{“src”: “/wp-content/uploads/fbrfg/android-chrome-192×192.png”,“sizes”: “192×192”,“type”: “image/png”},{“src”: “/wp-content/uploads/fbrfg/android-chrome-512×512.png”,“sizes”: “512×512”,“type”: “image/png”}],“theme_color”: “#ffffff”,“background_color”: “#ffffff”,“display”: “standalone”} Usually you will find that there is an associated Plugin called Favicon by RealFaviconGenerator that is responsible for generating a page in question. This plug-in is used to provide a favicon for your website. The good news is, that since early versions of WordPress 4 WordPress allows you usually within your thing to upload a favicon. There is some good information about installing a Favicon in WordPress here. We are using the Neve theme on our site, and the process may differ depending on… Read More »Website Auditor Reports Empty Title Tag

Setting up Mail App Windows 10 – InteractiveWebs SmarterMail

Setting Up Exchange Connection with Windows 10 Mail App InteractiveWebs SmarterMail supports Exchange Connections, here is some background. Effectively there are 3 main methods. POP3 – Where email is Downloaded off the Server to your device. This is least useful as having 2 or more devices like a mobile phone and a computer account can cause you confusion as email may arrive in one location but not on the other devices. If you answer an email on one device it is not apparent on the other devices. Generally this is a very confusing email service. IMAP – Leaves email on the email server and will sync a copy to your deices. This is you read a message on your phone, that is marked as read on the server and this syncs with your email on your computer to reflect that your email has been read. Same with replying and deleting… Read More »Setting up Mail App Windows 10 – InteractiveWebs SmarterMail

Understanding Exchange Email Services – InteractiveWebs SmarterMail

Understanding Exchange Email Services – InteractiveWebs SmarterMail Effectively there are 3 main methods. POP3 – Where email is Downloaded off the Server to your device. This is least useful as having 2 or more devices like a mobile phone and a computer account can cause you confusion as email may arrive in one location but not on the other devices. If you answer an email on one device it is not apparent on the other devices. Generally this is a very confusing email service. IMAP – Leaves email on the email server and will sync a copy to your deices. This is you read a message on your phone, that is marked as read on the server and this syncs with your email on your computer to reflect that your email has been read. Same with replying and deleting etc. All your devices are synced with the server and reflect… Read More »Understanding Exchange Email Services – InteractiveWebs SmarterMail