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CRM 2013 Improve Outlook Client Performance Issue WFC Compression

CRM 2013 Outlook Performance After installing the Microsoft CRM 2013  and client, you may notice that the connection over the internet is slow and not as desired. One likely reason for this is that WCF communication is not compressed, and the outlook client is using that to talk to the CRM server. Assuming that your current environment is configured correctly with Windows 2012 R2 and IFD, then you can simply update the server to support WCF compression and improve performance for CRM 2013 and outlook. Enable compression by manually updating the ApplicationHost.Config 1. On the CRM Server Navigate to: C:\Windows\System32\Inetsrv\Config\applicationHost.config and open it with notepad. 2. Search for the Section: “<dynamicTypes>” and in that section you should fine an entry that looks like this:  <add mimeType=”application/x-javascript” enabled=”true” />  3.  Below that, add the following line:  <add mimeType=”application/soap+xml; charset=utf-8″ enabled=”true” />  4. Save the file and reset IIS for the setting to take effect.

The e-mail address for one or more recipients is either blank or not a valid e-mail address

The message cannot be sent to all selected recipients.  When running a workflow / process in Microsoft CRM, you receive a message that looks like this: The e-mail address for one or more recipients is either blank or not a valid e-mail address The Cause This error message is a little misleading as it points to an email address problem. As the title of the error suggests, the problem could be from: 1. A blank email address. 2. An email address with an error, such as a “.” at the end of it: email@addresss.com. 3. The more likely one is that the contact or account record associated with the flow has a setting to  E-mail Do Not Allow. This setting will prevent any workflows in CRM from running and sending email messages. The Solution The fix is easy… just change the setting back to allow. Then save the associated record.… Read More »The e-mail address for one or more recipients is either blank or not a valid e-mail address

Remote Desktop Enabled Cannot RDP Connect

Windows 2012 R2 Remote Desktop Enabled Cannot RDP Connect

Windows 2012 RDP Remote Desktop Enabled but you Cannot Connect You find that after you enable the Windows 2012 RDP or Remote Desktop Connection features to allow you to remote desktop into your new server, you are still unable to connect to the server. The Cause By default on new installs of Windows 2012 R2 the server firewall is enabled for TCP IP on Remote Desktop User Mode In TCP-IP. The Fix Enable the rule that permits access through the Windows Firewall. 1. Search for Firewall and open “Windows Firewall and Advanced Security”. 2. Find the rule “Remote Desktop – User Mode TCP-in” and ENABLE Rule

ADFS Server on Windows 2012 R2 – AddressThe e-mail address of the userGiven NameThe given name of the userName

Setting up an ADFS 3.0 Server on Windows 2012 R2 On testing the setup, you receive an error that looks like this: dkYfAUMU0yl74SE4kki4WC2wzYiQ2c5ea3sOz/KMfAk=f1EHPUY2buvcksrq2PV4Jzz1gPzqqsJLte1AgpTWwtQ0MnKMgzgVQ5OTSTcElWugzU4m3nZFOz0OmR9nUd/KaKasgnv0kxKO7SjuQ09VTtcIblHBwr/sRe13Q5pb6LeWC17g5/STWC4JMy9MjQzk97WvBLtNjlV77tijW9EK5XTQAuUqyXfbZsPuMw9hLZ7YBEEWB8SEmopUHWVGcVYAEjl3eFk+jqbPmL71K9OdlBM0l0BuzK9vr1rppjBHKUoWP7nuhiY9oohaVkktUA4pI9DhWhMwVhGx3Yr8VYyZtI65LfeIyyz2MzEhcxuzkaxory4VQdxn4af4r534mP5W5w==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-Mail AddressThe e-mail address of the userGiven NameThe given name of the userNameThe unique name of the userUPNThe user principal name (UPN) of the userCommon NameThe common name of the userAD FS 1.x E-Mail AddressThe e-mail address of the user when interoperating with AD FS 1.1 or AD FS 1.0GroupA group that the user is a member ofAD FS 1.x UPNThe UPN of the user when interoperating with AD FS 1.1 or AD FS 1.0RoleA role that the user hasSurnameThe surname of the userPPIDThe private identifier of the userName IDThe SAML name identifier of the userAuthentication time stampUsed to display the time and date that the user was authenticatedAuthentication methodThe method used to authenticate the userDeny only group SIDThe deny-only group SID of the userDeny only primary SIDThe… Read More »ADFS Server on Windows 2012 R2 – AddressThe e-mail address of the userGiven NameThe given name of the userName

How to Set up CRM 2015 IFD on Windows 2012 and ADFS 3.0

We already have a popular post for the configuration of IFD setup with CRM 2013 and CRM 2011. Now we are updating this post to support CRM 2015. Microsoft have a compatibility listing for CRM 2015 here: http://support.microsoft.com/kb/3018360 The Development Setup  Once again we are running this configuration as a test environment for development. As such we will be running, we are running the server on a Hyper V server. A single VM machine, that is running a fully patched version of: Windows 2012 R2 SP2 64 Bit – (MSDN File: en_windows_server_2012_r2_x64_dvd_2707946)  SQL 2014 R2 64 Bit – SQL Server 2014 Standard Edition x64 – (MSDN File: en_sql_server_2014_standard_edition_x64_dvd_3932034) – Patched to SP2 Microsoft Dynamics CRM Server 2015 (x86 and x64) – DVD (English) – (MSDN File: en_microsoft_dynamics_crm_server_2015_x86_x64_dvd_5853339) NOTE: The Domain we have used for setup with this dev server is: iwebscrm15.com You can substitute your domain in place throughout these step by step IFD instructions CRM… Read More »How to Set up CRM 2015 IFD on Windows 2012 and ADFS 3.0

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Enabling Replication Failed The System Cannot Find the Path Specified Hyper-V

Enabling Replication Failed The System Cannot Find the Path Specified Hyper-V While trying to replicate a Hyper-V server you receive the following error: Enabling replication failed Hyper-V failed to enable replication for virtual machine “Machine Name”: The system cannot find the path specified. (I0x80070003). (Virtual machine ID “ID Number”) Cause The likely cause is that you have removed the path that was set under the replication server (or receiving servers) replication settings. Under the Hyper-V Setting on the receiving or replication server, click on the “Replication Configuration Enabled as a Replication server” The Fix Browse to the directory defined under “Specify the default location to store replica files” and ensure that the path is valid.  The likely cause is that the folder defined here was removed and needs to be redefined. This can happen when you are cleaning shop.

How to Disable the CRM 2013 Welcome Screen Popup

CRM 2013 has an annoying CRM 2013 Welcome Popup (First Things First) Not exactly sure why they did not predict the need to turn of this popup Organisation by organisation, however the solution is to just turn it off for good. The Solution On the CRM server, run “Regedit.exe” as an administrator. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRMAdd  and right click to new 32 Bit DWord   Name the new Dword: DisableNavTour Set the Data Value to 1 Restart IIS That’s it, your CRM server should never show the Popup again.

adfs/services/trust/mex Returns 503 on CRM 2013 Windows 2012 IFD – MEX EndPoint Fix

When browsing to your CRM server: /adfs/services/trust/mex  you receive an 503 Error. In our case this was to “https://sts1.iwebscrm.com/adfs/services/trust/mex” and we received the 503 Error. This became evident as we were testing the importing and upgrading of custom JS scripts from CRM 4.0 and CRM 2011 to use the new SDK in CRM 2013 (also applicable to CRM 2015). When we used fiddler to look at why the test environment failed we noticed a call to the ADFS mex endpoint. Looking at the ADFS Logs for the server will show a 102 Error: There was an error in enabling endpoints of Federation Service. Fix configuration errors using PowerShell cmdlets and restart the Federation Service. Additional Data Exception details: System.ServiceModel.AddressAlreadyInUseException: There is already a listener on IP endpoint 0.0.0.0:808. This could happen if there is another application already listening on this endpoint or if you have multiple service endpoints in your… Read More »adfs/services/trust/mex Returns 503 on CRM 2013 Windows 2012 IFD – MEX EndPoint Fix

CRM 2013 Warning Data encryption will be active after the install or upgrade.

When importing a database from CRM 2011 to CRM 2013, you may receive an error: Data encryption will be active after the install or upgrade. We strongly recommend that you copy the organization encryption key and store it in a safe place. For more information, see http://go.microsoft.com/fwlink/?LinkId=316366. Understanding This Microsoft Dynamics CRM 2013 uses standard SQL Server cell level encryption for a set of default entity attributes that contain sensitive information, such as user names and email passwords for Server-Side Sync and authentication tokens for Yammer integration capabilities.  This feature can help organizations meet FIPS 140-2 compliance by ensuring that the data is encrypted “at rest” so that local database admins cannot read the data in the database tables directly.  For Microsoft Dynamics CRM Online, all new and upgraded organizations use data encryption.  For on-premise versions of Microsoft Dynamics CRM 2013, users who have the system administrator security role (and in the… Read More »CRM 2013 Warning Data encryption will be active after the install or upgrade.

CRM 2013 Reporting is not enabled Message in CRM Deployment Manager

You Receive the Message “Reporting is not enabled” And as the name suggests, this is because you have not installed the CRM Reporting feature. To Install the CRM 2013 Reporting Extension Add the SQL Server Data Tools option to the SQL 2012 server. Add features Select SQL Server Data Tools Next Next Install Etc till you are all done. Install the CRM Report Authoring Extensions D:\BIDSExtensions\i386\Setup\BIDSExtensions.exe Following the standard setup process, then.. Install the Reporting Extensions D:\Server\amd64\SrsDataConnector\SetupSrsDataConnector.exe That’s it. You now will have the message from the Deployment Manager removed, and the necessary reporting Extensions installed.

CRM 2013 splash screen crash on Setup DVD / ISO

CRM 2013 splash screen crash on Setup DVD / ISO After so many years, with the Splash screen crash of CRM 2011, the boys at Microsoft have not bothered to fix that problem. You start the screen Then before long you see this. Search around the net, and you find a bunch of old data relating to CRM 2011 and the same problem. Some suggestions are to uninstall various version of IE (The worlds Words Browser) or other similar crap. Not really much help when you are on a Windows 2012 R2 server with the newest release of CRM install ISO. Note: This is the sort of stuff I hope the new CEO will fix one day! Other Solutions incorrectly reference the files to install from. The Solution These are the correct locations for CRM 2013: Install Microsoft Dynamics CRM Server[Drive]:\Server\amd64\SetupServer.exe Install Microsoft Dynamics CRM Report Authoring Extension[Drive]:\BIDSExtensions\i386\SetupBIGSExtensions.exe Install Microsoft… Read More »CRM 2013 splash screen crash on Setup DVD / ISO

How do I list my business into the white pages listings – should I pay for a white pages business listing

How do I list my business into the white pages listings?   Should I pay for a white pages business listing? Recently we were asked by one of our clients, if they should renew their white pages business listing in the Australian white pages. To help them make this assessment they asked us to review what sort of contact they were receiving from the white pages listings with regard to click through to their website. The results were very interesting! Using the Google analytics that we had placed on the website, we were able to ascertain that there were some  24,000 referring sites that were bringing customers from external links into their existing website in the past year. Of these 24,000 only three of them had come from the white pages listing. We then decided to check what ranking their particular listing was getting for their primary keywords. In other… Read More »How do I list my business into the white pages listings – should I pay for a white pages business listing

Mac Pro 2013 Multiple Displays Stop Working with OS X 10.9.3 – Fixed

Hot to Fix Multiple Monitors not working in OS X 10.9.3 Mac Pro 2013 computer users have experienced problems in some configurations since upgrading to Mavericks OS X 10.9.3. For most people, the issue related to the use of mini port to DVI external monitors. The mac pro by design can only run two Miniport to DVI monitors, and any additional monitors need to be run on a converter that has additional power. Apple call this their Dual Link DVI adapter. Essentially this is the same thing, just with a powered USB port on it. If you were to try an run 3 mini port to DVI adapters, what you would find is that only two monitors plugged in would run. Effectively the last two plugged in in any combination would be the two that ran. Apparently this is by design, and part of the way that the Mac Pro… Read More »Mac Pro 2013 Multiple Displays Stop Working with OS X 10.9.3 – Fixed