SmarterMail

Setting up an iPhone for SmarterMail InteractiveWebs EmailThere are multiple ways you can connect to your InteractiveWebs email account. These methods include, POP3, IMAP, or EXCHANGE. This method covers the Exchange connection method.   What you will need: Your Email address: example@email.com (not that the email address is also your user name) Your Email Account Password In this example we are using iOS 14, and roverx.com.au as the domain with “servcie” being the email address. Note too that we have “Dark Mode” enabled for a black background look. Yours may look a little different. Open you iPhone and Select the Settings Icon Navigate to Mail Select Accounts   Select Add Account We are going to set this up as an EXCHANGE account. To do this we need to select “Microsoft Exchange” from the Add Account List.   Enter Your Email Address and a Description of your choice. This Description will… Read More »SmarterMail Email Setup on iPhone (Exchange) – Interactivewebs

Understanding Exchange Email Services – InteractiveWebs SmarterMail Effectively there are 3 main methods. POP3 – Where email is Downloaded off the Server to your device. This is least useful as having 2 or more devices like a mobile phone and a computer account can cause you confusion as email may arrive in one location but not on the other devices. If you answer an email on one device it is not apparent on the other devices. Generally this is a very confusing email service. IMAP – Leaves email on the email server and will sync a copy to your deices. This is you read a message on your phone, that is marked as read on the server and this syncs with your email on your computer to reflect that your email has been read. Same with replying and deleting etc. All your devices are synced with the server and reflect… Read More »Understanding Exchange Email Services – InteractiveWebs SmarterMail

Setting Up Exchange Email on Windows 10 or Mac There are several ways to connect to InteractiveWebs SmarterMail Email server. Depending on the method you user as to what email experience you will have. POP3 – Very confusing and clunky. IMAP – Better but does not offer Calendar, Contact and Note Syncing Exchange – Allows you to sync all data over all devices. For Windows 10 and Mac, the Mail App has some limitations with Connecting to Exchange Email Accounts. Namely that we need to enable a mobile device license on your account. We can do this, but there is an additional charge for your email account each month. A Free alternative is to use eM Client. A powerful and Free Email application that will allow you to use Exchange Email with InteractiveWebs SmarterMail. Setting up eM Client Download the eM Client Program from: https://www.emclient.com Install this on your Windows… Read More »InteractiveWebs SmarterMail – Setting Up eM Client Exchange Email

Outlook Android or iOS cannot make an IMAP Connection to SmarterMail Okay, so this problem is a little bit weird. And it probably applies into other email server technologies. In this particular case, smarter mail runs on a Windows server. And I suspect it’s more likely that this problem occurs with window service. Here is what we noticed and how we fixed it. Using only the mobile versions of Microsoft outlook. We found we were unable to create an account that should be able to connect to an IMAP account. The email account using IMAP could be connected using other email clients. For example Mac mail, or the native mail app in iOS. When attempting to use the mobile version of Outlook, it simply said after entering all of the correct details, but a connection could not be made to the server. After a hell of a lot of mucking… Read More »SmarterMail Outlook Mobile Cannot Connect to IMAP