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CRM 2011 Email Router Setup and Settings

Often with the setup of CRM 2011. Users experience messages about Pending e-mail warning and sometimes email messages are not sending. [gard] This can be especially frustrating as both the CRM email queuing and tracking system and the Email router application are terrible to help you understand exactly what is going on with your CRM e-mail. We mentioned some of the issues we have experience here: http://www.interactivewebs.com/blog/index.php/server-tips/crm-2011-email-router-problemsshes-a-fickle-bitch/ Here are some basic setup tips for email in Microsoft CRM 2011 1. Out of the box, CRM does not send email messages. You need to configure an application known as CRM 2011 Email Router to have email messages send. 2. You also need a working SMTP (email server) that is configured to allow the relay of email messages from email accounts at your domain name. This can be achieved with Amazon SES message service or your own servers. We can assist you… Read More »CRM 2011 Email Router Setup and Settings

Microsoft CRM 2016 on-PREMISE

How to Set Up Microsoft CRM 2016 IFD on Windows 2012 R2 Server

How to Set Up Microsoft CRM 2016 IFD on Windows 2012 R2 Server We already have a popular post for the configuration of IFD setup with CRM 2015, CRM 2013, CRM 2011. Now we are updating this post to support CRM 2016. Microsoft have a compatibility listing for CRM 2016 here: https://support.microsoft.com/en-us/kb/3124955 The Development Setup  Once again we are running this configuration as a test environment for development. As such we will be running, we are running the server on a Hyper V server. A single VM machine, that is running a fully patched version of: Windows 2012 R2 SP2 64 Bit – (MSDN File: en_windows_server_2012_r2_x64_dvd_2707946)  SQL 2014 R2 64 Bit – SQL Server 2014 Standard Edition x64 – (MSDN File: en_sql_server_2014_standard_edition_x64_dvd_3932034) – Patched to SP2 Microsoft Dynamics CRM Server 2016 – en_microsoft_dynamics_crm_server_2016_x86_x64_dvd_7171743 NOTE: The Domain we have used for setup with this dev server is: iwebscrm16.com You can substitute your domain in place throughout… Read More »How to Set Up Microsoft CRM 2016 IFD on Windows 2012 R2 Server

How to Set up CRM 2015 IFD on Windows 2012 and ADFS 3.0

We already have a popular post for the configuration of IFD setup with CRM 2013 and CRM 2011. Now we are updating this post to support CRM 2015. Microsoft have a compatibility listing for CRM 2015 here: http://support.microsoft.com/kb/3018360 The Development Setup  Once again we are running this configuration as a test environment for development. As such we will be running, we are running the server on a Hyper V server. A single VM machine, that is running a fully patched version of: Windows 2012 R2 SP2 64 Bit – (MSDN File: en_windows_server_2012_r2_x64_dvd_2707946)  SQL 2014 R2 64 Bit – SQL Server 2014 Standard Edition x64 – (MSDN File: en_sql_server_2014_standard_edition_x64_dvd_3932034) – Patched to SP2 Microsoft Dynamics CRM Server 2015 (x86 and x64) – DVD (English) – (MSDN File: en_microsoft_dynamics_crm_server_2015_x86_x64_dvd_5853339) NOTE: The Domain we have used for setup with this dev server is: iwebscrm15.com You can substitute your domain in place throughout these step by step IFD instructions CRM… Read More »How to Set up CRM 2015 IFD on Windows 2012 and ADFS 3.0

CRM 2013 splash screen crash on Setup DVD / ISO

CRM 2013 splash screen crash on Setup DVD / ISO After so many years, with the Splash screen crash of CRM 2011, the boys at Microsoft have not bothered to fix that problem. You start the screen Then before long you see this. Search around the net, and you find a bunch of old data relating to CRM 2011 and the same problem. Some suggestions are to uninstall various version of IE (The worlds Words Browser) or other similar crap. Not really much help when you are on a Windows 2012 R2 server with the newest release of CRM install ISO. Note: This is the sort of stuff I hope the new CEO will fix one day! Other Solutions incorrectly reference the files to install from. The Solution These are the correct locations for CRM 2013: Install Microsoft Dynamics CRM Server[Drive]:\Server\amd64\SetupServer.exe Install Microsoft Dynamics CRM Report Authoring Extension[Drive]:\BIDSExtensions\i386\SetupBIGSExtensions.exe Install Microsoft… Read More »CRM 2013 splash screen crash on Setup DVD / ISO

Client found response content type of '', but expected 'text/xml'.

Today we experienced ‘another’ issue with the Microsoft CRM 4.0 Email Router Configuration Manager. Like many of the other issues with the E-mail router tool, we only noticed when we stopped receiving email association icons in outlook. Normally for us this has ended up being the problem with the Configuration Manager xml configuration files, and has required us to restore them from backup in line with the Official MS fix. Unusually today the error lay elsewhere. With a test of the User and Queue access, we were receiving a message that looked like this: Client found response content type of ”, but expected ‘text/xml’. With an Event Log Entry Event ID: 0 #26090 – An error occurred while opening mailbox email@domain.com System.InvalidOperationException: Client found response content type of ”, but expected ‘text/xml’. The request failed with an empty response.    at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)   … Read More »Client found response content type of '', but expected 'text/xml'.