I find it very annoying that the Symantec EndPoint protection manager application makes you select a new password from time to time. And.. you cannot use the same password as previously used. I will never understand why it was not configured to use the logged in user authentication. But in any case, it can lead to a person forgetting the pass they set. The solution to this is very easy, and makes the whole point of being required to change passwords an absolute joke. To use Resetpass.bat: 1. Open Windows Explorer on the computer where you run Symantec Endpoint Protection Manager. 2. Change directory to the <Drive>:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools folder. 3. Double-click the Resetpass.bat executable file. The password is reset to the default password. (admin / admin) 4. Be sure to change the password immediately.