Feedback Designer Support

Adding an Attachment Field to Feedback Designer

Steps to add an Attachment Field to Feedback Designer Module for DotNetNuke. Select Configure Module Select Add Edit Form Items Enter a Name for the Field (Like Upload File, or Attachment etc.) Select Add – To add the filed to the Existing Form Items Use the up or down arrows to position the filed where you would like it. Back and back The result is a form with file upload ability. The attachment is sent as an email attachment. Please contact us for additional DotNetNuke Support requirements.

Changing the Look and Feel

Main Menu 1. From the module Main Menu, select MODIFY LOOK AND FEEL 2. Use the Text HTML editor to Modify the Introduction text that appears at the top of the public side of the Feedback module. This is uses standard DNN Text HTML editing. Form Item Layout Text/HTML 3. Here you will find the html code that lays out the form items in the public view. Using the HTML editor, select HTML view mode, and edit the HTML code directly to get the best results. The most common change it to edit the width of the table that displays all the form items to the public. To make the form wide and prevent items from spanning two lines. Modify the HTML code in the top line: " ". Change the 250 to something wider like 500 Remember though that your web page, width of the site and container will… Read More »Changing the Look and Feel

Changing the email address the form is sent to

From the module menu (see the above help selection for installing the module to a page). 1. Select MODIFY EMAIL SETTINGS 2. Select CLICK HERE TO MODIFY THE SEND TO EMAIL ADDRESS 3. Select EDIT (just after the arrows) to edit the email address and name of the form. 4. Change the form name and email address as desired. Click UPDATE when done. 5. Select BACK TO FORM ITEMS 6. Select BACK TO MAIN MENU

Adding a Feedback Designer module to the page

Having installed the Module to your DNN site. 1. Login to your site with Host or Admin permissions. 2. Navigate to the page you wish to add a form to. 3. From the DNN module menu select FEEDBACK DESIGNER and the Pane Location. 4. Select ADD to add the module to the seelcted pane. 5. You will see a warning message advising that the module has yet to be configured. This message will only be seen one time. 6. From the Complete Feedback Designer menu on the module, select CONFIGURE MODULE. 7. You are now presented with the Module Menu. From her select the options you wish to edit by clicking the corresponding CLICK HERE.

A Common SMTP Error in DotNetNuke

We get help requests, and we really do love to help you! Really! but please make sure you have a DNN host SMTP server configured that works before you ask us for help! This module requires the SMTP server settings to be configure in DNN. This is because it uses the DNN SMTP server settings to send email. To configure… 1) Login as host user 2) Under “Host” menu select “Host Settings” 3) Scroll down and expand “Advanced Settings” 4) Expand “SMTP Server Settings” 5) In the SMTP Server text box type in mail.your_domain.com where your_domain.com is the actual domain name of your site (this same exact host name for smtp, pop3, imap4, and web mail) You can use authentication for the SMTP server if required. The DNN site will require Relay permissions that are often set to require authentication. An example of the error you see when you do not… Read More »A Common SMTP Error in DotNetNuke

Understanding SMTP in DotNetNuke

DNN SMTP Settings DNN Websites have the ability to configure in the host settings an SMTP server. When a DNN email is generated from the DNN website, it will attempt to send mail through this SMTP server. In order that your DNN website can successfully send the email, the SMTP server must allow the email message to be received. Typically this is done in one of four ways. The SMTP server is configured for Open Relay (This should NEVER be done unless you have an external firewall blocking all external SMTP connections. Otherwise your mail server will become a spam server within hours) SMTP Authentication – Typically SMTP servers are configured to allow users with a valid username and password to authenticate themselves. Once they have been authenticated, they can communicate email messages through the SMTP server. This is the same way most ISP’s work their mail servers. The idea… Read More »Understanding SMTP in DotNetNuke

Installing The Module

Note: Your Download Package Needs to be unziped before you start the install process. The file that is installed to the DNN site as a module is named with a “xxx PA.zip” 1. Login to your DNN site as a system HOST 2. Under the host menu, select MODULE DEFINITIONS 3. From the Module Definitions menu, select INSTALL NEW MODULE 4. BROWSE and select the Feedback Designer xx.xx.xx PA.ZIP file for uplad. Then select SAVE FILE. Note that in some cases you may need to extract this PA files from a password encripted package zip. 5. Check the list of processes that follows for RED warnings and errors. 6. Your module is ready to be access and used on any DNN page in your site or child portals. Installing a Module in DotNetNuke 5