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CRM 2011

Microsoft CRM IFD SSL Certificate Renewal

Following on from our very popular IFD configuration for Microsoft CRM. [gard] The time will come around where you need to renew the SSL certificate for your CRM IFD configuration. This will include the renewal of the SSL certificate as used by IIS and and ADFS. Couple of steps we followed based exactly on the configuration outlined in our above linked blog post. Generate a new SSL Request. 1. Open IIS Manager and click on server certificates. 2. Create certificate request 3. Fill in the data: Next 4. Change to 2048 Bit 5. Give it a name: Finish and you are done. Now Open the certificate text file and copy the text to your clip board, or use this with your certificate authority to issue you a new Wild Card Certificate. * is what we use. To get the certificate we use a service called “” who allow you… Read More »Microsoft CRM IFD SSL Certificate Renewal

CRM 2011 Email Router Setup and Settings

Often with the setup of CRM 2011. Users experience messages about Pending e-mail warning and sometimes email messages are not sending. [gard] This can be especially frustrating as both the CRM email queuing and tracking system and the Email router application are terrible to help you understand exactly what is going on with your CRM e-mail. We mentioned some of the issues we have experience here: Here are some basic setup tips for email in Microsoft CRM 2011 1. Out of the box, CRM does not send email messages. You need to configure an application known as CRM 2011 Email Router to have email messages send. 2. You also need a working SMTP (email server) that is configured to allow the relay of email messages from email accounts at your domain name. This can be achieved with Amazon SES message service or your own servers. We can assist you… Read More »CRM 2011 Email Router Setup and Settings

CRM 2011 Rollup 10 Invalid Argument Error

CRM 2011 Rollup 10 Killed My CRM After installing CRM 2011 Rollup 10 (not 9 as that is MIA) you receive an Invalid Argument messages as per the image above. This happens after you login to an IFD deployment. For all we know it may happen on the CRM on premises but we have not managed to test that. You may also have a CRM Platform Trace Error: Crm Exception: Message: A non valid page number was received: 0, ErrorCode: –2147220989 CRM’s Fetch Throttling abilities have been disabled or modified from the default values. Re-enable CRM’s default Fetch Throttling settings. The solution 1. START | RUN | “regedit” | OK 2. Locate and select the registry subkey: HKEY_LOCAL_MACHINESoftwareMicrosoftMSCRM Change the value on: TurnOffFetchThrottling to 0 In fact if you find either MaxRowsPerPage or the TurnOffFetchThrottling registry keys set them both to 0 or delete them. 3. START | RUN |… Read More »CRM 2011 Rollup 10 Invalid Argument Error

AD FS certificate rollover CRM 2011

You find that you can’t logon to your CRM 2011 IFD deployment that you have configured around 12 months earlier. In the browser you may see: HTTP Error 401 – Unauthorized: Access is denied <html><body><p> An error has occurred. <br/><br/> Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization&#39;s Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support. </p></body></html>   Looking at the server log may show: SERVER Log Error show: 1309 Event code: 3005 Event message: An unhandled exception has occurred. Event time: 9/07/2012 12:09:59 PM Event time (UTC): 9/07/2012 2:09:59 AM Event ID: 50c7c9d7c3ba4b839bca7c72b9edf410 Event sequence: 51779 Event occurrence: 11 Event detail code: 0   Application information:     Application domain: /LM/W3SVC/2/ROOT-1-129862684501956875     Trust level: Full     Application Virtual Path: /     Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\     Machine name: VSERVER08   Process information:     Process… Read More »AD FS certificate rollover CRM 2011

Disable SSL 2.0 IIS 7 Windows 2008 64bit with CRM 2011 for PCI Compliance

PCI Failure Today we received notification during a PCI compliance check that our Microsoft CRM 2011 server was not PCI Compliant. The cause of the lack of compliance was due to the server accepting connections via an SSL v 2.0 protocol. Synopsis : The remote service encrypts traffic using a protocol with known weaknesses . Description : The remote service accepts connections encrypted using S S L 2.0, which reportedly suffers from several cryptographic flaws and has been deprecated for several years . An attacker may be able to exploit these issues to conduct man-in-the-middle attacks or decrypt communications between the affected service and clients . See also : Download File – ZipSource aper-ssl.pdf Solution: Consult the application’s documentation to dis able S S L 2.0 and us e S S L 3.0 or TLS 1.0 instead. Risk Factor: Medium / CVS S Bas e S core : 2… Read More »Disable SSL 2.0 IIS 7 Windows 2008 64bit with CRM 2011 for PCI Compliance

CRM 2011 XRM Performance Problem IIS Dynamic Compression

Microsoft CRM 2011 allows XRM services that use application/soap+xml content type. When you install Microsoft CRM 2011 in an IFD / hosted environment, it is smart enough to automatically configure IIS gzip compression on the website. What it does not do, is configure the C:\Windows\System32\Inetsrv\Config\applicationHost.config file to compress XRM calls out of the CRM database. In a test we were performing for an update to our Microsoft CRM 2011 Portal technology, we found that retrieving a list of around 20,000 items returned a 19 MB data package without gzip dynamic compression. Not huge but pretty big! What amazed us was that after enabling dynamic compression on the XRM data, this reduced from 19 MB to 890 KB, a huge performance improvement! We also noticed that the Microsoft Hosted CRM 2011 service already has this compression enabled, so we figured if it is good enough for them, then we should give… Read More »CRM 2011 XRM Performance Problem IIS Dynamic Compression

Microsoft CRM 2011 How to Configure IFD Hosted Setup

[gard]Like many, we have struggled to configure Microsoft CRM 2011 as an Internet Facing Deployment. There is quite a bit of disjointed and some what typical Microsoft “junk” on how to set this up.So after reading the White Papers, blogs and YouTube videos on the topic, I figured I would need notes for myself as much as anything. This is mostly because I am yet to find one single example that covered the setup I was after. That being:Single ServerOn an existing domainRunning true IFD ready for customer access.The last point it telling, as all the Microsoft examples give a self generated SSL cert, that really is an example of a DEV environment only. We want to test the “real deal”, and don’t mind spending a few $ on a real Certificate to see this in a true working environment.If you need support upgrading Microsoft CRM 4.0 to CRM 2011… Read More »Microsoft CRM 2011 How to Configure IFD Hosted Setup