Support

alphassl the requested property value is empty Exception for HRESULT 0x80094004

alphassl the requested property value is empty Exception for HRESULT 0x80094004 Problem When completing an Alphassl certificate install on IIS using the “Complete Certificate Request” you receive the error: There was an error while performing this operation.Details: The requested property value is empty. (Exception from HRESULT: 0x80094004) Now this is a Typical Microsoft Error in that it really only has meaning to the person who created the error. For us end users stuck in this weird Microsoft world, the error message is trying to tell us that the Certificate you pointed to for the “Complete Certificate Request function in IIS is pointing to a .CER file that is not valid as a certificate for import.… Read More »alphassl the requested property value is empty Exception for HRESULT 0x80094004

Windows PowerShell Module you receive NotSpecified: (:) [Import-Module], FileLoadException

Windows PowerShell Module you receive NotSpecified: (:) [Import-Module], FileLoadException This is a typical error for Modules that have been downloaded from the internet and are not given permission to run on the computer. The solution Really Easy.  Open PowerShell Navigate to the directory in the error message that contains the Module you intend to run. Running a command like: cd C:\Users\administrator\Documents\WindowsPowerShell\Modules\ACMESharp\ Then Run the Command:  Get-ChildItem . | Unblock-File This will set the module files to be able to be used by PowerShell That’s it. Now the module should run fine.

DNN (dotnetnuke) Active Forum Module Control Panel a critical error has occurred

Error when opening the DNN Active Forum Module Control Panel When you attempt to open the forum module Control Panel, you receive a.net load error that says a critical error has occurred. Upon looking at the log files for the website within DNN, you’ll notice that the related error message looks something like this. bsoluteURL:/Default.aspxDefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNukeExceptionGUID:1012073d-d31d-4a73-a051-31478c9de05dAssemblyVersion:7.4.0PortalId:0UserId:3429TabId:107RawUrl:/Resources/Forum/ctl/EDIT/mid/506Referrer:http://website.com.au/Resources/ForumUserAgent:Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_3) AppleWebKit/600.6.3 (KHTML, like Gecko) Version/8.0.6 Safari/600.6.3ExceptionHash:eUa1nHF8hNveOCQzqX0zOg==Message:Object reference not set to an instance of an object.StackTrace:InnerMessage:Object reference not set to an instance of an object.InnerStackTrace: at DotNetNuke.Modules.ActiveForums.Controls.Callback.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean… Read More »DNN (dotnetnuke) Active Forum Module Control Panel a critical error has occurred

Google Analytics API Access V3

Accessing your Google Analytic Data via API To allow a third party module or application to view and display your Google Analytics data for your website. You need to get a few things organised. 1. You need to have a Google Analytic account with your website registered. Go to: http://www.google.com/analytics/   and follow their instructions to set up your URL under an account that you can manage and access with Admin permissions. We are not going to go through these steps here as it is a given that you will have this. Seek help from Google if you can’t manage.   2. Set up an API for your Google Analytics Account at the Google Developers Portal.… Read More »Google Analytics API Access V3

DotNetNuke Microsoft Silverlight pivot module web.config changes.

During the installation of the DotNetNuke Microsoft pivot module, it is necessary to several changes to be made to the web.config file. These changes allow the Silverlight pivot technology to operate on the DotNetNuke website.         We have automated the installation process to automatically update the web.config file during the installation of the module. Please remove the following things under <system.web> <add verb="*" path="*.cxml" type="iwebs.Modules.Pivot.CXMLHandler,App_SubCode_Pivot" validate="false"/> <add verb="*" path="*.jpg" type="iwebs.Modules.Pivot.TileHandler,App_SubCode_Pivot" validate="false"/> <add verb="*" path="*.dzc" type="iwebs.Modules.Pivot.DZCHandler,App_SubCode_Pivot" validate="false"/> <add verb="*" path="*userprofile.aspx" type="iwebs.Modules.Pivot.ProfileHandler,App_SubCode_Pivot" validate="false"/>    Also the ones under </system.webServer> <add name="CXMLHandler" verb="*" path="*.cxml" type="iwebs.Modules.Pivot.CXMLHandler,App_SubCode_Pivot" validate="false" preCondition="integratedMode"/> <add name="JPGHandler" verb="*" path="*.jpgx" type="iwebs.Modules.Pivot.TileHandler,App_SubCode_Pivot" validate="false" preCondition="integratedMode"/> <add name="DZCHandler" verb="*" path="*.dzc" type="iwebs.Modules.Pivot.DZCHandler,App_SubCode_Pivot" validate="false" preCondition="integratedMode"/> <add name="ProfileHandler" verb="*" path="*userprofile.aspx" type="iwebs.Modules.Pivot.ProfileHandler,App_SubCode_Pivot" validate="false" preCondition="integratedMode"/>… Read More »DotNetNuke Microsoft Silverlight pivot module web.config changes.

Read more about steps you can take to resolve this problem (error number 0x80072EE7) yourself–solved.

We were receiving this error constantly when trying to run either the Microsoft Update service or Windows update service. Read more about steps you can take to resolve this problem (error number 0x80072EE7) yourself. Solution (fix) As you would expect, there is no help from Microsoft here. We found that the DNS server for the internet connection on this machine was pointing to a local server of ours. We changed this to the Google free DNS service: IP 8.8.8.8 IP 8.8.5.5 And ran the update process again. We found that it worked right away. The likely cause relates to the DNS server we host being unable to look up something Microsoft correctly. We will fix… Read More »Read more about steps you can take to resolve this problem (error number 0x80072EE7) yourself–solved.

Understanding Web-Safe Fonts / Web Friendly Fonts

We have often receive lots of questions about Web-safe fonts, or web friendly fonts. We have products that work with technologies like Microsoft Word, and publish back to websites like DotNetNuke. (DNN Word Editor) The issue is that not all fonts will work on all browsers on all computers. Here is the reason why. Web-Safe Fonts There are an awful lot of fonts in the world! For years, no doubt, you’ve been using a ton of them in word processing documents, party invitations, banners, etc. But have you ever noticed how few of them are used on the web? There’s a really good reason for this. When a web page loads, the browser is told… Read More »Understanding Web-Safe Fonts / Web Friendly Fonts

Bing Ajax Control over HTTPS or HTTP Secure SSL

Today we updated some code in our Contact Details module for DotNetNuke. The module makes it easy to add your contact details to a page in DNN. There is a map control function that uses Bing Maps that can be seen in the demo here: http://www.interactivewebs.com/contactdetails/Demo.aspx We have updated the module today to support the use of SSL or https connections to the page that contains the module. How we did this So here are the two ways to add the Bing Ajax control to your page in HTTP or HTTPS: HTTP: HTTPS: Now on the HTTPS version notice I changed the URL to start with HTTPS, this is… Read More »Bing Ajax Control over HTTPS or HTTP Secure SSL

Creating a New User in Smarter Mail 9

Here are the steps to create a new user in Smarter Mail 9 Enterprise. Add New Email Address 1. Log into the webmail interface. webmail.domain.com as a mail administrator. 2. After Login, select the Settings Icon from the left hand menu. 3. Expand Domain Settings and Select Users. 4. From the Main Window, select New. 5. Fill in new user details with the following format. User Name:  firstname.lastname Pass: secure password Display Name: FirstName LastName Reply-To Email Address: firstname.lastname@domain.com Backup Email Address: Optional (Use Existing personal address of user if filled in) User Status: Enabled Mailbox Size Limit: 50 MB Enable Outgoing Mail Signing: Enabled 6. Click Save when complete.

Captivate SCORM reporting completed but not passed

Captivate SCORM Problems We have been playing in depth lately with some some of the Captivate SCORM outputs in an effort to better understand the SCORM Compliance and where Captivate falls down in this area. What we have found is very interesting and needs to be explained in detail to understand. The Problem Until recently, anyone who wanted to author SCORM-compliant content had few choices. Not many authoring programs existed and the technical knowledge to create compliant content was and, in fact, still is beyond the reach of most training developers. Now there are many affordable, easy to use content authoring programs to create SCORM-compliant content that can be deployed to learning management systems (LMS).… Read More »Captivate SCORM reporting completed but not passed

Remote Desktop mstsc.exe slow will not start windows 7

Had a painful problem today with the mstsc.exe application in Windows 7 64 Bit Ultimate today. An otherwise happy install suddenly failing to start, or if is started it would be very slow. Once started, it would not close from the task manager, even if I killed the process with the end process. Initially I suspected that it was possibly a virus etc. However I found that there are a lot of people on the net with this exact problem. I then set about a solution, and figured on out myself, that involves replacing some of the files use by the MSTSC.EXE application. Basically there are 4 files that I replaced with the same version… Read More »Remote Desktop mstsc.exe slow will not start windows 7

CRM 2011 Server Error 404 – File or directory not found

Cannot Access CRM 2011 site 404 Something strange that we have encountered with CRM 2011 is a 404 – File or directory not found error. What is particularly strange about this one is that the error happens from IE 9 on one computer, but the same URL and site loads correctly with another browser on another computer AND loads correctly to the authentication screens on the same computer but with a different browser. Go figure right!   Microsoft show it as: So what is the Solution? We tried a number of things that did not work, and we will not bother to list them all, but interesting the clearing the browser history and cache etc… Read More »CRM 2011 Server Error 404 – File or directory not found

Professional DotNetNuke Support Services

Professional Web Support Services InteractiveWebs Support Services At InteractiveWebs we have years of experience with DotNetNuke, with more published modules on SnowCovered than any other module developer in the store. (And we don’t publish all our modules.) We have our own full time employed team of DNN developers. We have our own full time employed Server Administrators. We have our own Data Centres with our own equipment. We have Years of Professional DotNetNuke Development Experience. Quite literally there is no one who is more experienced with everything dotnetnuke. We Offer Paid Support Services for DotNetNuke We offer paid support services for DotNetNuke in an easy and covenant process. You advise us of the issue you… Read More »Professional DotNetNuke Support Services

Outlook Hangs (stops responding) Opening Email Messages Sent from PayPal

[gard] Outlook hangs caused by PayPal messages template fault In just the last few days, I have started experiencing some issues with Outlook when opening messages sent from PayPal. This is happening with the recent versions of Outlook, including Outlook 2010 and Outlook 2007. Some of the indications of the problem include. Outlook taking longer than normal to open. Outlook with “Reading Pane” on Outlook Stops Responding when clicking on an email from PayPal. If you wait a long time, it will come good, and even show the email message. If you are impatient and cancel out of outlook, your reading pane is gone when you next open it. When loading Outlook you receive a… Read More »Outlook Hangs (stops responding) Opening Email Messages Sent from PayPal

SMTP Authentication–I Can Only Send Email to My Domain

One of the most common problems experienced by users of hosted email services is that they find they can only send email messages to their own domain. For Example, if you have two hosted email addresses: ted@mybusiness.com john@mybusiness.com You find that you can successfully send an email message from one user to another, but when you try to send to any other domain: anything@hotmail.com You find that the email messages do not send. Solution You need to enable “Authentication” in your configured email account settings. There are many client email programs, probably the most common is Outlook. When you configure an new POP3 email account you normally end up with something that looks like this:… Read More »SMTP Authentication–I Can Only Send Email to My Domain

InteractiveWebs Email Setup–iPhone Exchange Account

Your Account Must Be Enabled for Exchange Access (contact us if you are unsure) To add an Exchange account to your iOS device, tap Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange. On the next screen, enter your complete email address, domain, username, password, and a description (which may be anything you like).   Your iOS device will now try to locate your Exchange Server using Microsoft’s Autodiscovery service. If it cannot locate the server, you will see the screen below. Enter your front-end Exchange Server’s complete address in the Server field. Enter: mail.interactivewebs.com for the server name.   Choose which type or types of data you would like to synchronize: Mail,… Read More »InteractiveWebs Email Setup–iPhone Exchange Account

InteractiveWebs Email Setup–Outlook 2010 Encrypted

To configure an encrypted IMAP connection to InteractivWebs Email servers follow the setup below. New Account Next Next Enter: Your Name Your Domain Email address in the format: first.last@yourdomain.com Your Password (as used to access webmail) Next Comes up with a message about encryption. That’s expected Tick the Manually Configure server Settings (bottom left) Next More Settings OK Update Both the Incoming and Outgoing servers to: mail.interactivewebs.com Finish Your New IMAP Account is configured with Encrypted Communications.