DotNetNuke Support

DNN Event ID 1310 after moving website to new server Exception message: Unsecured Passwords Format Detected

IIS throwing Event ID 1310 Exception message: Unsecured Passwords Format Detected The Error Message Exception information: Exception type: ConfigurationErrorsException Exception message: Unsecured Passwords Format Detected. The Membership Provider that contains the unsecure passwords format is: AspNetSqlMembershipProvider. The obsoleted password format is: Encrypted. For more information, see https://go.microsoft.com/fwlink/?linkid=834784. Request information: Request URL: Request path: User host address: User: Is authenticated: False Authentication Type: Thread account name: IIS APPPOOL\DefaultAppPool The Problem was actually simple and a “user error” We tried to connect the website up to the wrong database. i.e. When we copied the database and moved it, we inadvertently copied the wrong database. This caused the above error due to the fact that the machinekey data… Read More »DNN Event ID 1310 after moving website to new server Exception message: Unsecured Passwords Format Detected

Google Analytics API Access V3

Accessing your Google Analytic Data via API To allow a third party module or application to view and display your Google Analytics data for your website. You need to get a few things organised. 1. You need to have a Google Analytic account with your website registered. Go to: http://www.google.com/analytics/   and follow their instructions to set up your URL under an account that you can manage and access with Admin permissions. We are not going to go through these steps here as it is a given that you will have this. Seek help from Google if you can’t manage.   2. Set up an API for your Google Analytics Account at the Google Developers Portal.… Read More »Google Analytics API Access V3

DotNetNuke FileHelpers, Version=2.0.0.0, Culture=neutral, PublicKeyToken=3e0c08d59cc3d657'

After Upgrading DNN 7 and browsing to the ADMIN>Site Settings you find an error: A critical error has occurred. Object reference not set to an instance of an object. FileHelpers, Version=2.0.0.0, Culture=neutral, PublicKeyToken=3e0c08d59cc3d657′ Error: File Management is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: (0): error CS1705: Assembly ‘DotNetNuke.Modules.DigitalAssets, Version=7.1.1.385, Culture=neutral, PublicKeyToken=null’ uses ‘Telerik.Web.UI, Version=2013.2.611.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4’ which has a higher version than referenced assembly ‘Telerik.Web.UI, Version=2013.1.403.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4’ —> System.Web.HttpCompileException: (0): error CS1705: Assembly ‘DotNetNuke.Modules.DigitalAssets, Version=7.1.1.385, Culture=neutral, PublicKeyToken=null’ uses ‘Telerik.Web.UI, Version=2013.2.611.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4’ which has a higher version than referenced assembly ‘Telerik.Web.UI, Version=2013.1.403.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4’ at System.Web.Compilation.AssemblyBuilder.Compile() at System.Web.Compilation.BuildProvidersCompiler.PerformBuild() at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean… Read More »DotNetNuke FileHelpers, Version=2.0.0.0, Culture=neutral, PublicKeyToken=3e0c08d59cc3d657'

DotNetNuke DNN Spam Registrations Problem Fixed

DotNetNuke DNN Sites getting spam registrations – How to stop them In recent weeks, many of our DNN websites have systematically been targeted for Spam New User Registrations. There has been some discussion around the how and why, and as much as we can tell, the problem is this: 1. Some script kiddy has bothered to write a bot that finds DNN websites. It is not even a good bot, because it is not capable of validating registrations to automated active email addresses. (If you are the creator of the bot… “YOU ARE DOING IT WRONG” as it is not going to bring the Google results you are looking for.) 2. The bot will attempt… Read More »DotNetNuke DNN Spam Registrations Problem Fixed

DNN Popup Greeting–Kill it Good!

In the recent DNN 7 releases, they have unfortunately made by default a popup greeting after sign in, that in theory would drive clients to signup for their spam. Problem is (like lots of recent DNN features) that the “tick to never show again” does not work, and in some really recent releases, the popup goes crazy and does not allow you to progress into the site. In other words, they killed their own product with spam crap. Easy fix. Open the file in the web root, called: Default.aspx.cs Look for this line: ManageGettingStarted(); Just throw a // before it to comment it out. Save and restart the IIS site. Should fix it fast and… Read More »DNN Popup Greeting–Kill it Good!

DotNetNuke can’t upgrade as Host Login does not work

DotNetNuke Upgrade Fails. Cannot login with Host. If you are trying to upgrade your DotNetNuke site and found that you are presented with the Welcome to the DotNetNuke Upgrade Page, but can’t login with your Host (SuperUser) account. DotNetNuke Upgrade – Version 06.02.07 Current Version – 06.02.05 Welcome to the DotNetNuke Upgrade Page. The first step is to choose the language you wish to use for the Upgrade. You are about to upgrade your website to a more recent version of the DotNetNuke application. Applying upgrades on a consistent basis is the best way to ensure that you are protecting the integrity of your investment and the security of your users and assets. Before proceeding… Read More »DotNetNuke can’t upgrade as Host Login does not work

DotNetNuke – Could not load file or assembly 'Telerik.Web.UI' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference.

After upgrading a DNN website, we received this error message. The underlying cause of the problem is sloppy release version upgrades of the DNN core product. The issue is that the release.config file in the update versions of DNN references older versions of the Telerik.Web.UI .dll file in the /bin folder of the install versions of DNN. This means that the settings in your newly updated web.config file are referencing an old version of the Telerik file. The fix is easy Right click on the Telerik.Web.UI.dll file in your sites /bin folder. If the file is not there, then download the install version of your DNN site package from http://dotnetnuke.codeplex.com Then extract the file to… Read More »DotNetNuke – Could not load file or assembly 'Telerik.Web.UI' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference.

DotNetNuke HTML Editor Background Black

When you get a black background in the HTML Editor. The solution is easy. Look for the file found here: \Providers\HtmlEditorProviders\Telerik\Config\ConfigDefault.xml Edit it to add this line: <property name="CssFiles">~/Providers/HtmlEditorProviders/Telerik/Config/EditorCustom.css</property> Looking like this: Then edit this file: \Providers\HtmlEditorProviders\Telerik\Config\EditorCustom.css To look like this: body {   background-color: white;   background-image: url(image_path);   color: black; }   That’s about it.

DotNetNuke Can’t Login Index #: 0

The Problem Index #: 0 Recently while working with a DotNetNuke website, we found that attempting to login to the site generated this error: SQL Exception Error Details File  Error   Index #: 0 Source: .Net SqlClient Data Provider Class: 17 Number: 1105 Procedure: AddEventLog Message: System.Data.SqlClient.SqlException: Could not allocate space for object ‘dbo.EventLog’.’PK_EventLogMaster’ in database ‘www.sitedatabase.com’ because the ‘PRIMARY’ filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String… Read More »DotNetNuke Can’t Login Index #: 0

DotNetNuke (dnn) jQuery problems admin menu

DotNetNuke jQuery Problems Recently there was an update to jQuery that caused some problems with DotNetNuke. The problems include: Strange or missing popup effects in custom jQuery modules Admin menu hiding the menu items on Standard DNN Dark Knight Skin Modules using jQuery failing to function as desired The Problem The problem is associated with some bugs in the jQuery released and hosted googleapis. The bugs are not related to DotNetNuke directly but the jQuery used in many instances of jQuery. The Solution The solution is an easy one. You just need to login to your DotNetNuke website with a Host Account, and modify the jQuery settings under the HOST / ADVANCED SETTINGS to a… Read More »DotNetNuke (dnn) jQuery problems admin menu

DotNetNuke Event message: Forms authentication failed for the request. Reason: The ticket supplied was invalid. EventID 1315

The Problem We were receiving some really really strange behaviour with a dotnetnuke website. The log files showed: Event message: Forms authentication failed for the request. Reason: The ticket supplied was invalid. with EVENT ID 1315   The behaviour was this: Login with Internet Explorer worked. Login with some versions of firefox failed others worked Login with Chrome failed. When login failed, the browser would refresh and then show the page you were on before login. Now in this instance we tried nearly everything we could think of. we tried different application pools different.net settings in IIS. and we hand we have a good idea of both server management and asp.net. He also had is… Read More »DotNetNuke Event message: Forms authentication failed for the request. Reason: The ticket supplied was invalid. EventID 1315

Upgrading Steps for DotNetNuke from DNN 4.x.x to DNN 6.x.x

Specifically we wanted to take a version of DotNetNuke from 4.9.1 to 6.1.3 today and actually found that it worked perfectly. We did take some steps that helped a lot. This may be of value to some of you. Before we Began 1. Backed up the entire file system for the website. 2. Backed up the database on SQL server for the site in question. 3. Ensured we had a HOST login account that worked. 4. Ensured the server we were running on (Windows 2008 R2) was patched and running .Net Framework version 3.5 SP1. 5. If your site is busy, work out a way to stop the traffic. One way is to add a… Read More »Upgrading Steps for DotNetNuke from DNN 4.x.x to DNN 6.x.x

Problem Upgrading for DNN 4.9.5 to DotNetNuke 6x

During an update from DNN 4.9.5 to DNN 6x we experienced: All pages with HTML blank when logged out, but show this error logged in. Error: Services is currently unavailable.DotNetNuke.Services.Exceptions.ModuleLoadException: The type initializer for ‘DotNetNuke.Modules.Html.DataProvider’ threw an exception. —> System.TypeInitializationException: The type initializer for ‘DotNetNuke.Modules.Html.DataProvider’ threw an exception. —> System.InvalidCastException: Unable to cast object of type ‘DotNetNuke.Modules.HTML.SqlDataProvider’ to type ‘DotNetNuke.Modules.Html.DataProvider’. at DotNetNuke.Modules.Html.DataProvider.CreateProvider() — End of inner exception stack trace — at DotNetNuke.Modules.Html.WorkflowStateController.GetWorkflows(Int32 PortalID) at DotNetNuke.Modules.Html.HtmlTextController.GetWorkflow(Int32 ModuleId, Int32 TabId, Int32 PortalId) at DotNetNuke.Modules.Html.HtmlModule.OnInit(EventArgs e) — End of inner exception stack trace — Solution In our case, the upgrade left 2 things behind that DNN 6 did not like. in the app_code directory, we deleted the ‘HTML’… Read More »Problem Upgrading for DNN 4.9.5 to DotNetNuke 6x

DotNetNuke 6 running in .Net 4.0 Server Error in '/' Application Version=3.5.0.0 Version=4.0.0.0

We had a requirement today to run a DotNetNuke Website in .Net 4.0 as some code we are using as part of the Microsoft CRM 2011 SDK require .Net 4.0. Problem is that with many of the DotNetNuke websites, they have some references that will cause this error when you flip your website worker process to 4.0. in IIS. This will give you an error that looks like this:   Generates an error: Server Error in ‘/’ Application. Compilation Error Description: An error occurred during the compilation of a resource required to service this request. Please review the following specific error details and modify your source code appropriately. Compiler Error Message: CS1703: An assembly with… Read More »DotNetNuke 6 running in .Net 4.0 Server Error in '/' Application Version=3.5.0.0 Version=4.0.0.0

Professional DotNetNuke Support Services

Professional Web Support Services InteractiveWebs Support Services At InteractiveWebs we have years of experience with DotNetNuke, with more published modules on SnowCovered than any other module developer in the store. (And we don’t publish all our modules.) We have our own full time employed team of DNN developers. We have our own full time employed Server Administrators. We have our own Data Centres with our own equipment. We have Years of Professional DotNetNuke Development Experience. Quite literally there is no one who is more experienced with everything dotnetnuke. We Offer Paid Support Services for DotNetNuke We offer paid support services for DotNetNuke in an easy and covenant process. You advise us of the issue you… Read More »Professional DotNetNuke Support Services

DotNetNuke Forum Module 05.00.02 The missing link!

DotNetNuke 05.06.03 Pain If you look at the project downloads for dotnetnuke, you will notice that the forums module has the latest version as: 05.00.01 And if you click the link from within this page: http://www.dotnetnuke.com/Resources/Downloads/Projects-Downloads.aspx 05.00.01 is exactly what you get. All sounds neat and tidy… right? Not really, because if you install the latest version of DotNetNuke 05.06.03 (an important security release) you will kill your forums. Dead as dead. And if you check around for an update of the forum module, you will not find one either in your Module Definitions, or in the DotNetNuke website. But keep looking to codeplex and you find this: 05.00.02 and what is strange, it is… Read More »DotNetNuke Forum Module 05.00.02 The missing link!

Problem With DNN Blog Module 04.01.00 – 01

We found an issue with what is the current release version of DotNetNuke Blog module 04.01.00 or 04.01.01. First up, we don’t know what the version number should actually be, as the compiled version on the download is 04.01.00 but the source code is referenced as 04.01.01. We presume there is some difference, but who knows what it is. Anyway The Problem The problem is that any forms on a page that run the blog module, will not allow form data to be validated. By validated, we are talking about ensuring a number is entered in a number field and text in a name filed etc. The cause is the blog module is using an… Read More »Problem With DNN Blog Module 04.01.00 – 01

Adding a Feedback Designer module to the page

Having installed the Module to your DNN site. 1. Login to your site with Host or Admin permissions. 2. Navigate to the page you wish to add a form to. 3. From the DNN module menu select FEEDBACK DESIGNER and the Pane Location. 4. Select ADD to add the module to the seelcted pane. 5. You will see a warning message advising that the module has yet to be configured. This message will only be seen one time. 6. From the Complete Feedback Designer menu on the module, select CONFIGURE MODULE. 7. You are now presented with the Module Menu. From her select the options you wish to edit by clicking the corresponding CLICK HERE.

DotNetNuke–Automatic Logout on Child Sites

It is a long running issue with modules, site and generally is caused by a user logging into a DotNetNuke website that then calls on a page (usually on a dotnetnuke child) website that references a separate .aspx web page. Most often this is caused by the use of some java script that references external .aspx files in the script. While in an ideal world this would not cause a logout issue for DNN users, especially admin users. It does and in our most recent experience with this was an updated website that used the cute soft “cute editor”. This editor was working on dotnetnuke 4.9.5 sites, but due to it’s configuration and changes to… Read More »DotNetNuke–Automatic Logout on Child Sites

DotNetNuke 5.6.0 Bug in Google Analytics Module No Hits

The Problem We found that after updating to DNN 5.6.0 that the hits on Google Analytics dropped to 0 Page Views. We looked at the reason behind the problem with 0 hits being reported. What we found was that the code that Google states we should use on the page (and was working fine in DNN 5.5.1) is now not valid in 5.6.0. The tracking code for us looks like this:   var _gaq = _gaq || []; _gaq.push([‘_setAccount’, ‘UA-1111111-1’]); _gaq.push([‘_trackPageview’]); (function() { var ga = document.createElement(‘script’); ga.type = ‘text/javascript’; ga.async = true; ga.src = (‘https:’ == document.location.protocol ? ‘https://ssl’ : ‘http://www’) + ‘.google-analytics.com/ga.js’; var s = document.getElementsByTagName(‘script’)[0]; s.parentNode.insertBefore(ga, s); })(); When… Read More »DotNetNuke 5.6.0 Bug in Google Analytics Module No Hits

DotNetNuke PortalAliasInfo objPortalAliasInfo) at DotNetNuke.HttpModules.UrlRewriteModule.OnBeginRequest

Problem with Outlook Sync Task ‘SharePoint’ reported error 0x80040102 Outlook cannot connect to the SharePoint List. We experienced some errors with our DNN website recently. The errors were and interesting one and a combination of a few things. Actually took some work to understand. The problem we noticed was that in the Log Viewer, we found many General Exception Errors: AssemblyVersion: 5.6.0 PortalID: -1 PortalName: UserID: -1 UserName: ActiveTabID: -1 ActiveTabName: RawURL: /_vti_bin/lists.asmx AbsoluteURL: /_vti_bin/lists.asmx AbsoluteURLReferrer: UserAgent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729) DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider ExceptionGUID: bla InnerException: Unhandled Error: FileName: FileLineNumber: 0 FileColumnNumber: 0 Method: DotNetNuke.Entities.Portals.PortalSettings..ctor StackTrace: Message: System.Exception: Unhandled… Read More »DotNetNuke PortalAliasInfo objPortalAliasInfo) at DotNetNuke.HttpModules.UrlRewriteModule.OnBeginRequest

DotNetNuke DNN An Error Has Occurred When Attempting To Save The File Forum Mdoule

When trying to add a file attachment to the DotNetNuke forum module, we received an error that looked like this. An Error Has Occurred When Attempting To Save The File C:\webroot\site\site.com\wwwroot\Portals\0\Forums\Attachments\imge.jpg. Please Contact Your Hosting Provider To Ensure The Appropriate Security Settings Have Been Enabled On The Server. We stuffed around for a longer than normal time looking to fix this. We played with permissions on the website host server and folders, as in most of the forum posts about this error we found, they were all blindly looking at that as the problem. Solution Check the folder exists – Look in the folder structure to see if the /Forums/Attachments/ folder is actually there. Create… Read More »DotNetNuke DNN An Error Has Occurred When Attempting To Save The File Forum Mdoule

HTML Module requires updating. Install "HTML 040802k PA.zip

Problem You are running the InteractiveWebs DNN word editor on a website. You upgrade your DNN site (usually past an early DNN 5 release) to a later DNN 5 release. After updating your DNN website, the word editor fails to publish and reports: HTML Module requires updating. Install ‘HTML 040802k PA.zip’ or higher to your website to re-enable word editing’. If you browse to:  www.yourwebsite.com//desktopmodules/html/publishtoweb.asmx You will see: The type ‘PublishToWeb’ is ambiguous: it could come from assembly ‘C:\Inetpub\vhosts\yourwebsite.com\httpdocs\bin\App_SubCode_HTMLService.DLL’ or from assembly ‘C:\Inetpub\vhosts\yourwebsite.com\httpdocs\bin\DotNetNuke.Modules.Html.DLL’. Please specify the assembly explicitly in the type name. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the… Read More »HTML Module requires updating. Install "HTML 040802k PA.zip

DotNetNuke Performance Settings

Much has been written about the DotNetNuke performance settings, and well frankly the is a lot of bad information running around the web about what all the settings mean and do. I’m not about to jump into a discussion, but rather tell you what we believe are the best settings for a public facing website hosted from a Windows 2008 servers without a proxy. First of all you will need to determine if the web server IIS settings have been configured to compress data servers from your site. This is easy. 1. Login as host and look in the Performance Settings for the “Compression Setting” and ensure it is turned off. 2. Then visit this… Read More »DotNetNuke Performance Settings

Site Settings is currently unavailable – Language Not Available

There are a few people around the net with this problem. Site Settings Error     Error: Site Settings is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: Cannot insert the value NULL into column ‘DefaultLanguage’, table ‘tendollar.dbo.tdb_Portals’; column does not allow nulls. UPDATE fails. The statement has been terminated. —> System.Data.SqlClient.SqlException: Cannot insert the value NULL into column ‘DefaultLanguage’, table ‘tendollar.dbo.tdb_Portals’; column does not allow nulls. UPDATE fails. The statement has been terminated. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at DotNetNuke Product:          DotNetNuke Community Edition The DotNetNuke version you are running     05.01.02 (51) We… Read More »Site Settings is currently unavailable – Language Not Available

DotNetNuke DNN Exception Details: System.Web.HttpException: Server cannot modify cookies after HTTP headers have been sent.

We had a client with this error in their DotNetNuke Website: Server Error in ‘/’ Application. ——————————————————————————– Server cannot modify cookies after HTTP headers have been sent. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Web.HttpException: Server cannot modify cookies after HTTP headers have been sent. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.  Stack Trace: [HttpException (0x80004005): Server cannot modify cookies after HTTP headers… Read More »DotNetNuke DNN Exception Details: System.Web.HttpException: Server cannot modify cookies after HTTP headers have been sent.