August 2020

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Mautic 3.1 SES API Setup for Sending

How to Change Mautic Settings to SES API from SES SMTP Assuming that you have setup Mautic to send email messages using Amazon SES, you may have noticed that Mautic 3.1 now includes the ability to send using the AWS SES API rather than the SES SMTP for sending. The advantage this offers is simply the speed that you can blast out. The SES API is reportedly 14 X faster for sending emails than the SMTP service. We originally followed this video: Send Marketing Emails For Basically Zero Dollars – Mautic + AWS SES Which frankly is terrific for setting ups SES in Mautic After Upgrading to Mautic 3.1 After you run the update to Mautic 3.1 it is time to setup access in your AWS SES for API access. If you are using Amazon SES in us-west-2 as we are, then you simply go to this address. https://console.aws.amazon.com/iam/home?region=us-west-2#/users$new?step=details Enter… Read More »Mautic 3.1 SES API Setup for Sending

WHMCS Email Piping

WHMCS email piping for Support Ticket

How to Setup Email Piping in WHMCS via cPanel Email Setting up WHMCS email piping for Support Ticket generation from inbound emails. Email Piping in WHMCS allows you to receive email messages directly into your WHMCS support department. This allows customers to email you at an email address and rather than need to be connected to that email account, you will receive the messages as a new ticket into your WHMCS ticketing system. Sounds easy, and it is. But as the title suggests, you do need to pipe using the functions of your cPanel email system. WHMCS Setup for Email Piping to Support Ticket Login to your WHMCS system and navigate to: Setup > Support > Support Departments If you have not setup a support department yet, then this is the time to set up a department. Within these settings you configure the details of your department name, who can… Read More »WHMCS email piping for Support Ticket